100% Online Learning / 4 hours / 4 PDR points
This course providers opportunities to individuals seeking to enhance their understanding and skills in providing support to grieving pet owners, understanding the differences between empathy and sympathy and how to look after yourself. It is suited to those that work within the Animal Care sector.
What will the course involve?
- Client needs
- Empathy versus sympathy
- Demonstrating empathy
- Communication
- Asking questions
- Listening Skills
- Face to Face emotional support
- On the phone emotional support
- Email support and ither written communication
- Looking after yourself
- The importance of self-care and useful contacts
- Boundaries
- Top Tips
Course cost £49.00 (GBP)
Collaboration
iPET Network encourages education and continual professional development. We promote best practice in all of our qualifications and courses, with the goal of improving welfare standards for animals and people.
Entry Requirements
No experience or previous qualifications are required for enrolment on this course. It is available to all Candidates, of all academic backgrounds.
*You will have access to the course for 1 month from purchase date, after this time you will have to pay for the course again to access materials.
Course Completion
This course is presented in an organised and easy to use format. You will work through the presentation before you complete a multiple-choice quiz to test your knowledge.
E-Certificate
On successful completion you will receive a e-certificate that can be printed at home and proudly presented.